Help Center

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Payments

HOW DO I MAKE PAYMENTS USING PAYPAL? HOW DOES IT WORK?

CAN I PAY USING PAYPAL WITHOUT A PAYPAL ACCOUNT?

HOW DO I CANCEL MY ORDERS BEFORE I MAKE A PAYMENT?

Do you accept international credit cards?

Do you allow Cashier's Checks or Money Orders?

Is it safe to use my credit card on your site?

Can I pay using EcoCash?

Return Policy

Do you accept returns on software and video games?

What is the deadline for submission of returns?

Your Account

HOW CAN I CHANGE MY SHIPPING ADDRESS?

HOW DO I ACTIVATE MY ACCOUNT?

What can I do if I failed to sign into my account?

Deliveries

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE AFTER I MAKE PAYMENT?

WHAT HAPPENS IF THERE'S BEEN A DELIVERY MISHAP TO MY ORDER? (DAMAGED OR LOST DELIVERY)

What can cause my order to be delayed?

CONTACT

Do you offer live support?

How do I unsubscribe from any of your mailing lists?

Technical

What are cookies? Do I need to enable cookies on my browser?

When placing an order I get an error message stating that there has been an authorization failure. What went wrong?